Please click on the questions below to view answers.
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eVenues.com offers a wide range of quality venues and meeting rooms at all different prices. You’ll find traditional meeting rooms right along with workshop space and great places for a party. By viewing venue ratings and reading venue feedback from prior customers, you should know exactly what you get before you book any space.
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No. eVenues.com is hassle-free for space seekers from start-to-finish, meaning there are no hidden fees or special registration required to search for or book a meeting space. All you need is a connection to the internet with a web browser and you’re good to go.
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eVenues initially launched into the Pacific Northwest in the spring of 2009. We are currently filling our venue database and plan to roll out in other markets soon.
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No - not unless you want to. eVenues has been developed so you don’t have to pick up the phone. We take care of the scheduling, payment, confirmation, and notifications. You just show up. However, if you have a special request, you can either enter that during the checkout process or you may contact the venue directly using the information provided in the confirmation email.
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The actual venues/spaces set their own pricing; eVenues handles all the scheduling and payment transactions. We are committed to offering a wide range of venues at all different prices so that you can always find something that fits your needs and your budget.
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Your Visa® and MasterCard® cards are welcome at eVenues.com. eVenues.com is SSL-certified by GoDaddy and uses Authorize.NET & Wells Fargo Merchant Services for all secure payment processing. We are considering adding PayPal® in future release.
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Upon the electronic payment being processed, you will receive an immediate email confirmation from eVenues that confirms both your successful payment transaction and reservation. Likewise, the venue has received a meeting request along with your contact information.
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No. The only information we store is your name and transaction number so we can verify your reservation. For more information, please read our Terms of Service. In the future, we are exploring adding user profiles for saving credit card information for repeat space seekers.
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Our mission is to provide space seekers with easy access and real-time availability to a wide variety of venues at affordable prices. We can achieve this by having customers use our venue reviews and feedback to maintain trust in the experience. As for operations, eVenues strives to operate and support a world-class service for our customers. We use Microsoft platform technology; we are monitored 24x7x356 by Wowrack in Seattle, Washington. Our SSL certificates are safe and current by GoDaddy. Our payment processing is tested and secure by Authorize.NET.
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You may reschedule your event by directly contacting the space owner. They can manually put you into a new time slot using their eVenues calendar dashboard. Unfortunately, eVenues cannot provide refunds for cancellations using our current system.
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Every venue is required to provide two personnel point-of-contacts so that any questions or problems can be addressed promptly.
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Yes – but unlike other listing or direct booking services, there is no subscription fee, contract or commitment to use eVenues. To register, simply create a venue profile with contact information, photos, capacity, availability, pricing, and payment information. There is absolutely no risk: you publish your space; we attract space seekers and manage scheduling; we process the payment and electronically transfer the income into your bank account.
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It is FREE to list your space profile and use our tools. When someone reserves your room, eVenues withholds a 13% processing fee from the total rental. That’s it.
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Our mission is to provide space seekers with easy access and real-time availability to a wide variety of venues at affordable prices. That means we don’t limit the kinds of rooms or spaces we accept in the marketplace. To prevent fraud or abuse, eVenues reviews every profile for validity and confirms all contact information before making your profile live. Other than that, we only ask that you provide enough information to profile your space and include the room availability for prospective space seekers. The better your profile, the more likely it is to attract customers.
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You should price your rooms or spaces to be attractive and competitive with what other spaces are going for. For example, a typical hourly rate for a boardroom space that holds 10 people might be $40, where a typical full-day rate would be $200. Our point being – in this economy – earning a little is certainly better than earning nothing.
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Start by creating a venue and room profile, followed by entering availability and pricing. The eVenues profile wizard allows you to save your profile anytime, as well as be updated after being published.
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No – eVenues supports either listing multiple venues (businesses) or listing multiple rooms or spaces within each venue. For multiple venues, you will need a separate account for each. If you have multiple rooms, each space can have its own profile listing its availability. To make this easy, eVenues provides an intuitive user interface for adding, pricing and setting availability for new rooms. This way, new rooms can be published to the marketplace at a moment’s notice.
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There is no limit to how long you keep your venue active. You may delete your account or take them offline at any time.
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Yes – one of the tools that eVenues offers includes a powerful master calendar that can be used to control and simplify eVenues bookings, as well as internal meetings that might come up. For example, if you happen to book an internal meeting into an available eVenues space, eVenues will dynamically synchronize the schedule so it becomes offline in the marketplace schedule. A similar system alone might cost several thousands of dollars.
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Yes. eVenues can synch your reservation appointments to your Google Calendar, Microsoft Outlook or Microsoft Exchange.
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eVenues remits all proceeds via check. Under the My Settings/Payment menu, you need to complete the simple form with information on where to send the payment.
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eVenues can also pay Venue Providers on the next business day. You can specify this in the My Settings/Payment form. There is an additional charge of $5 for next day wire.
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eVenues is recognized as a trusted service by the Better Business Bureau (BBB.) eVenues strives to operate a world-class mission-critical service for its Venue Provider partners. As such, we’ve selected a world-class team of partners to help us deliver. Our systems are built with and use Microsoft platform technology. We are hosted and monitored 24x7x356 by Wowrack in Seattle, Washington. Our SSL certificates are secure and monitored by GoDaddy. Our payment processing is tested and operated by Authorize.NET & Wells Fargo Bank.
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Absolutely. eVenues is the first and only online destination marketplace that enables consumers to find and book short-term meeting space – in real-time. eVenues gives you unprecedented visibility among consumers looking for exactly what you have: great space to meet. We are investing in proven SEO techniques, along with PPC advertising. We are also working with several Seattle-based networks that want to use our venue search engine for scheduling their events. Over time, we will expand our marketing into other geographic markets.
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eVenues is now supporting venue listings and bookings throughout the United States. We are currently evaluating expanding into Canada.
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Similar to other direct booking services, it’s a difficult task getting venues to post their short-term availability (by the hour or day). However, if there is a system that can aggregate these vacant rooms together into one and solve this problem, then consumers will value visiting one destination website to find and book the best venue for their activity.
